by Noelene | Apr 19, 2016 | Advocacy, Authenticity, Communications, Consumer Directed Care, NDIS, Public Relations, Reputation
Disability services online reviews People talk. And one of the good things about that is that we get to hear what they think and, from that, learn how to better understand and connect with them. It’s a vital part of delivering good services to people – of...
by Noelene | Apr 7, 2016 | Advocacy, Ageing, Communications, Consumer Directed Care
Customer Experience in Aged Care Services In an age where client experience is easily spread across the nation and when an organisation can see its reputation go up in smoke at the push of a button; client experience, communications and marketing are closely...
